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FAQ

Q: Does the showroom have the products on the online store?
A: No, due to the limited showroom floor space and the number of products offered by Westland Furniture, only some products will be displayed. There will be computers in every showroom for customers to browse the online store.

Q: Are the prices in the physical showrooms the same as the online store?
A: Yes, the online prices are the standard for nationwide pricing.

Q: Are the products in the physical showrooms the same as the online store?
A: Yes, products sold online are 100% the same as physical stores, satisfaction guaranteed.

Q: What payment methods are accepted in the physical showroom?
A: Westland Furniture showrooms all accept EFTPOS and cash.

Q: How long will delivery take?
A: Currently, a portion of Westland Furniture’s products are kept in stock. Products that are in stock will normally be delivered within 3 working days to the showroom. Products that are not currently in stock need to be ordered and produced from the factory. Production time varies according to capacity of the factory; time will be between 30-60 days.

Q: If the product that is delivered is damaged, how will this be resolved?
A: If the damage is light and can be fixed on the spot, the delivery staff will do so. If damage is unable to be fixed on the spot, the product will be taken back to the store and suitable actions taken. If product is too damage to fix, an exchange will be organised.

Q: I don’t live in the metropolitan area; can delivery still be arranged?
A: Yes, Westland Furniture can arrange for delivery within a certain area and delivery fee is at extra charge. If delivery location is within 30km of the showroom, cost is $70. If delivery location is between 30-50km of the showroom, cost is $90. Locations above 50km will be require a quote.

24 Hour Service Hotline
08 6364 0760
Perthn Metro area:
Perth Metro area showrooms: Osborne Park: 1C/43 Hutton St.Tel:(08) 6364 0760
Cannington: 3/5 Mallard Way (Cnr Albany Hwy). Tel: (08) 9451 2220
Port Kennedy: 2/11-13 Saltaire Way. Tel:(08) 9524 6793
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